Southern hospitality. It's just what we do. Impeccable, personal service is our goal, so that you feel completely relaxed, comfortable and at home during your stay. Every member of The Inn at Willow Grove family is here to make sure your stay is especially enjoyable, but no more so than your concierge.
I have a Concierge ?!
Our Concierge team is available to make your stay as comfortable, convenient and memorable as possible. Would you like help unpacking your luggage? Want to arrange a custom itinerary for your visit, including transportation, tickets, dinner reservations or a wine tasting at a vineyard? Need directions or a picnic lunch to take with you while you explore the area? Want your clothes ironed or shoes polished?
Your Concierge can help!
... Should I tip my Concierge?
If you have enjoyed excellent service, please feel free to tip your concierge. Please keep in mind that our house-keeping staff works hand-in-hand with the concierge team to make sure every detail of your room is perfect. There is an option to add a concierge & housekeeping gratuity to your room charge at check-out.
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Our Concierge Services
ABOUT YOUR ROOM
BRING YOUR BED HOME
Complimentary Little Luxuries
Included with your room, please enjoy the following:
About Your Room
All of our rooms are furnished with an elegant mixture of modern and antique in our “urban meets classic country” signature style. One of your room’s special features is the incredible bed, featuring an allergen -free Natura organic mattress dressed in Frette eider down and linens. We hope you enjoy sweet dreams, and if you would like additional privacy or a long winter’s nap, please simply hang your privacy sign on the outside handle of your door to indicate to our staff that you do not want to be disturbed.
We are bathroom enthusiasts! We hope you enjoy your spa-style bathroom that we customized with the finest fixtures and special amenities, such as heated floors and towels bars, body sprays and spray wands for your ultimate enjoyment. Guests are also welcome to enjoy the finest L'Occitaine en Provence bath products as well as our special organic herb-infused goat's milk soap, produced on a local family farm. This soap is a special treat from us, and if you come to love it as much as we do it is available for purchase at the front desk.
All of our guests enjoy evening turn-down service with a complimentary sweet treat . And in the morning, you will have the luxury of hot House-made fresh beignets and locally-roasted French-press coffee delivered by your concierge. Beignet service is typically ordered between 7:00 - 9:00 each morning, and we will try to accommodate your preferences as much as possible. If you have not already done so at check-in, please be sure to tell your concierge when you would like to have your beignets delivered. It is quite a way to start the day!
We welcome dogs with open arms and all sorts of creature comforts. There is a charge of $85 per night and a two-dog maximum. View more about our Luxury Travel with Fido on our Policies page.
pet-friendly perks include
Yep, you can have the very same amazing night of sleep when you get home. We're often told by guests that they had the best night's sleep ever during their stay, and now you can purchase the very same organic, hypoallergenic, super comfortable Natura mattress, bedding and even a similar bed frame from our
sister property Objects On Main. They'll ship it home for you. Just ask!
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